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15 Day Money-Back Guarantee
At PaperFolderPros.com, we aim to please. All of the equipment and supplies that we sell are covered under our 15-Day Guarantee. You can return your product for ANY reason within the first 15-days for a full refund (less the return shipping charges), no exceptions!
During the first 15 days be sure to hold on to all original packing material and paperwork. If after contacting us it is determined that the product(s) must be shipped back, all items must be returned in their original packaging and received in "like new" condition to receive a full refund, less shipping. A 20% restocking charge may be applied if the terms of this return policy are not met.
To Arrange for a Return:
1. Save all of the original packing material.
2. Contact us at 1-888-237-3221 within 15 days from receipt. We will attempt to resolve any technical issues. If unresolved, a return authorization number will be assigned.
3. You must ship the product back (at your cost) to CFS for a refund of the original sales price, including any sales taxes, if applicable. It is your responsibility to ship the product back to CFS. You MUST insure the freight for the full original purchase price.
4. Upon receiving the returned product and meeting this criteria, we will refund you within 30 days.
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